1. GENERAL

Welcome to our website www.bierverbond.nl (the ‘Website’). The Website is offered by Bierbrouwerij Kadoelen V.O.F. (Bierverbond). These terms and conditions (the ‘Terms and Conditions’) apply to your use of the Website and your purchases through the Website. The applicability of the buyer’s general terms and conditions is expressly rejected.

2. TERMS OF SALE

2.1 MINIMUM AGE FOR ALCOHOL CONSUMPTION

2.1.1 We sell beer through the Website (the ‘Products’)

2.1.2 We only sell and supply Products to persons who have reached the minimum age of 18 years. If in doubt, we will contact you by phone.

2.2 OUR PRODUCTS

2.2.1 Our Website is intended exclusively for the promotion of our Products in Dutch-language countries.

2.2.2 Our Products are suitable for consumption. We guarantee that the Products delivered by us are of good quality in accordance with the description on the Website and labelling of the Products and that they comply with all legal requirements.

2.2.3 We recommend that the Products be kept in a cool spot, that they are not exposed to direct sunlight or rain and are not kept at temperatures below freezing.

2.2.4 The Products are intended for end users and it is not intended that you resell them.

2.3 PLACING ORDERS, ACCEPTANCE, KLARNA

2.3.1 You can place an order by selecting the desired Products, filling in the requested data and following the on-screen instructions. You can check the data during the order process and correct any errors before sending the order. At each stage of the ordering procedure, take the time to read and check the order’s data.

2.3.2 Before you can place an order, you will be asked to confirm that you accept these Terms. If you have any questions about the Terms, please contact us before placing an order.

2.3.3 When you are ready to order something, you can go through the order procedure and place your order by clicking the ‘Pay’ button on the order page. After you click ‘Place Order’, you will no longer be able to adjust your order. You will now be redirected to the payment page to handle the payment.

2.3.4 After you have completed the payment via the payment page, you will receive an email confirming that you have placed your order (the ‘Confirmation Email’). The Confirmation Email contains information about your order, such as the Products and prices (including shipping costs and taxes), plus additional information about the order. Save this Confirmation Email or print the Confirmation Email for your administration. If you have not received a Confirmation Email for the next working day after placing your order, please contact us.

2.3.5 The agreement is concluded between Bierverbond and you at the time you have received the Confirmation Mail.

2.3.6 We reserve the right to cancel your order if the Products are not available or if the full payment has not been received. We also reserve the right to refuse or cancel your order at any time if we have reasons to suspect that the buyer or recipient of the Products does not meet the minimum age for the purchase of alcoholic beverages.

2.3.7 If your order has been cancelled, we will inform you about this as soon as possible and the money you have paid for the relevant Products will be refunded to you as soon as possible (no later than 14 days after cancellation).

2.3.8 If we cannot execute your order because the Products are not available, we will contact you by e-mail or by phone to reasonably offer an alternative Product or to let you know when the requested Products are expected to be will be back in stock. It is entirely up to you to decide whether you agree to suggestions for alternative Products. Your decision does not affect your right to cancellation in any way.

2.3.9 Klarna payment methods.
In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment method: Afterwards Payment. Payment must be made to Klarna. You can find more information in klarna’s terms of use. General information about Klarna can be found here. Your personal data will be protected by Klarna in accordance with the applicable law protecting personal data and as described in Klarna’s privacy statement Processed.

2.4 PRICES AND PAYMENT

2.4.1 All prices and costs on the Website are listed in euros, including VAT and excise duties.

2.4.2 The prices for the Products are the prices on the website order page

are listed at the time you place the order. The prices quoted can be adjusted from time to time, without receiving a message about it. But such price changes no longer apply after we have accepted your order, apart from unintended technical errors, for which we are not liable. If we accept your order and take it into consideration while a clear, unmistakable mistake has been made at the price entry, then we have the right to cancel your order, repay any already paid funds and request you to repay the products supplied to us.

2.4.3 You can only pay the Products through the payment methods listed on the Website. We do not accept any other method of payment.

2.4.4 All payment orders are processed through an external payment service provider. These payment orders are subject to the general terms and conditions of the relevant provider.

2.4.5 By using a credit or debit card when paying an order, you declare that the ‘card’ used is your property.

2.4.6 All cardholders are verified and the card publisher is asked for authorization. If your card publisher does not authorize the payment to us, we cannot accept your order. In that case, we cannot be held liable for possible delay or non-delivery.

2.5 DELIVERY INFORMATION

2.5.1 We deliver throughout the Netherlands. There will be no delivery on Mondays and Sundays and you can only expect your order until Tuesday.

2.5.2 Charges may be charged for delivery of your order. These costs depend on the amount of your order. The delivery costs are displayed here on the Website and are also displayed during the ordering process and in the Confirmation Email.

2.5.3 Your order will be delivered by Post NL. On the day of the scheduled delivery, post NL will receive an email with a link to Track & Trace, which allows you to follow your package.

2.5.4 Persons receiving a supply of alcoholic products must have reached the minimum legal age for alcohol consumption. The delivery person can inform the age and ask for idulation. The delivery person may refuse to deliver the Products if no valid ID is shown.

2.5.5 If no one is at home, or if no adult person can receive the Products, the delivery person will take the package back and put a card with you in the mailbox. It indicates whether we could have given your package to your neighbours. If not, you can choose one of the following delivery options using your zip code and delivery code on the map on the PostNL website:

  • You can find a Post EN location so you can pick up the package there. When the package has arrived there you will receive an e-mail.
  • Have your package delivered to the neighbors. Tip: Inform your neighbors if they are at home and do not object to taking your order.
  • Have your package delivered on a different day than indicated on the delivery person’s card. You can have your order delivered on Tuesday through Saturday. If the second delivery attempt is not successful, your package will be sent to the nearest Post NL location near you. Within 14 days, you can pick up the package there. After 14 days, your package will be returned to us. We will contact you to handle the delivery.
  • The age check mentioned above also applies to the other delivery and pick-up possibilities. The Products are delivered only within the Netherlands.

2.6 RETURN AND CANCELLATION
2.6.1 If you want to waive your purchase for or without reason, you must inform us within 14 days of receipt of the Products.

2.6.2 Our preference is to contact our customer service via info@bierverbond.nl

2.6.3 We will refund the price you pay for the Products along with any shipping costs you have paid to receive the Products.

2.6.4 We will deposit the amounts in question as soon as possible but no later than 14 days after you have indicated that you will refrain from the purchase back to your bank account.

3. TERMS OF USE OF THE WEBSITE

3.1 PRIVACY POLICY COOKIE POLICY
3.1.1. We collect and process personal information from visitors to our Website and from persons entering into an agreement with us.

3.2 INTELLECTUAL PROPERTY RIGHTS
3.2.1 The Website and its entire content, features and functionality (including but not limited to all information, software, text, images, video and audio as well as design) are our property and are protected by copyrights and intellectual property rights.

3.2.2 You may only use the Website for purposes in accordance with these Terms and Conditions. Copies of (parts of) the Website for personal use are allowed. Without our express written consent, you may not use any part of the content of our Website for other purposes.

3.3 SAFEGUARD
3.3.1 We cannot guarantee that the Website will function flawlessly and continuously.

We are not liable for damage that may be the result of the use of electronic means of communication, including damage due to slow or non-binding delivery of electronic means of communication or because of interception or manipulation of electronic means of communication by persons or computer programs used for electronic communications or the transfer of viruses.

3.3.2 Although this Website has been created with the utmost care, the appearance or product information characteristics may not be displayed correctly or displayed. In this case, the characteristics displayed on the packaging of the product itself apply. In the event of such an abnormality, you can return the Product in accordance with the procedure set out below 2.6 Return and

4.1 CONTACT DETAILS

4.1.1. Our contact details are:

Beer Brewery Kadoelen, Brewery Beer Association
Pobox 37322, 1030 AH Amsterdam
Phone Number: +31 (0) 6 55 11 76 39
Accessibility: Monday to Friday from 10.00 am to 5 pm
E-mail address: info@bierverbond.nl
Chamber of Commerce: 71957359
VAT number: NL858918468B01

4.2 AMENDMENTS TO THESE TERMS AND CONDITIONS
4.2.1 We advise you to print or save these Terms or save them to your computer for future use. We can adjust these Terms from time to time. Therefore, every time you use the Website or Order Products, you must read these Terms and Conditions again before you agree to the Terms, so that you are always aware of the Terms that are in force at that time.

4.2.2 Each of the items in these Terms is valid separately. If a court or competent authority decides that one or more articles are invalid or non-enforceable, the remaining articles shall remain in force without prejudice.

4.3 CODES OF CONDUCT
4.3.1 Bierverbond endorses the Dutch Home Shop rules of conduct.

4.4 APPLICABLE LAW AND JURISDICTION
4.4.1 Applies to (the interpretation of) these Terms and All Agreements concluded, Dutch law shall apply. Legal proceedings relating to the Products may be brought before the Court of Amsterdam.

Beer Federation – March 2019